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Quick Commerce

Marketing & loyalty

WhatsApp marketing campaigns for online stores

Send broadcast and segmented campaigns, automatic order-status updates and abandoned-cart nudges straight into a customer’s WhatsApp chat, on the official WhatsApp Business API via Libromi. Every message uses an approved template, so campaigns reach a channel Gulf shoppers already read, not just an inbox they ignore.

How it works

How it works

  1. 1

    Connect Libromi

    Link the shop’s WhatsApp Business API account through Libromi before any campaign can send.

  2. 2

    Build a segment

    Target by order history, cart status or customer group instead of messaging everyone.

  3. 3

    Send the campaign

    Broadcast or segmented messages go out on an approved WhatsApp template.

  4. 4

    Automate the triggers

    Order-status messages and abandoned-cart nudges fire on their own once the rule is set.

Configuration

What you can configure

SettingWhat it does
Libromi connectionThe WhatsApp Business API account linked once per shop.
Broadcast & segment campaignsSend to everyone or to a filtered customer segment.
Order-status messagesAutomatic WhatsApp updates as an order moves through its stages.
Abandoned-cart nudgesA WhatsApp reminder fires after a cart sits idle.

FAQ

Frequently asked questions

Do customers need to save a business number to receive campaigns?
No, campaigns send on the official WhatsApp Business API through Libromi, so a customer who has ordered before can receive updates without adding a contact first, subject to WhatsApp’s own opt-in rules.
Can I target only customers who abandoned a cart?
Yes, abandoned-cart nudges are a separate automatic trigger, built for exactly that segment rather than a broadcast to the full list.
Is this the same as the WhatsApp store for checkout?
No, the WhatsApp store lets a customer browse, cart and check out inside the chat; campaigns is the marketing layer that brings them into that chat in the first place — see the WhatsApp commerce page for the full store experience.

Put this to work in your store today

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WhatsApp marketing campaigns for online stores | Quick Commerce