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Quick commerce

Go from order to doorstep in under 60 minutes

The storefront, the express delivery windows, the picker app and the driver app run on the same order — not four separate tools that need reconciling at the end of the night.

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Delivery slotsExpress deliveryPicker appSubstitutions

Sound familiar?

  • "Our 60-minute promise breaks the moment a picker forgets to mark an item out of stock — the driver finds out at the door."

  • "We run a spreadsheet for delivery slots, a separate app for the picking floor, and a WhatsApp group for the drivers. Nothing agrees at 9pm."

  • "Cash-on-delivery reconciliation takes the shop manager an hour every single night, chasing which driver still owes what."

How it works

From order to doorstep

  1. 1

    Customer picks a slot

    Express or a scheduled slot, gated by cut-off times and live capacity per weekday.

  2. 2

    Picker scans and packs

    Barcode scan-to-pick, mark items short or out of stock, print the packing label.

  3. 3

    Customer approves a swap

    Out-of-stock items get a recommended substitute the customer accepts from their phone.

  4. 4

    Driver delivers and settles

    Live GPS routing, COD or card on delivery, end-of-shift cash reconciliation against the ledger.

Capabilities

Built for the fulfilment floor, not just the cart

Every one of these ships as part of the platform — nothing here is a third-party app you rent by the month.

See it live

Sample shops you can click through

Real shops with sample products — browse collections, search, cart and checkout. Nothing can be ordered.

Express windows

A "60-minute" promise you can actually operate

Express delivery is a real setting, not a label — its own title, its own delivery charge, a cut-off guard before you open and before you close, and a free-express threshold you set per order value. Turn it off per branch the moment the picking floor is overloaded.

  • Configurable window title and own delivery charge
  • Cut-off guards before opening and before closing
  • Per-order toggle and a free-express spend threshold

Picking floor

One app for the picker, from queue to packing label

Pickers work an order queue, scan barcodes to pick items, mark items picked, short or out of stock, offer a substitute the customer approves from their phone, then assign a delivery guy or reschedule the slot — all without leaving the app.

  • Barcode scan-to-pick-all for a full basket
  • Substitution loop with customer approval on their phone
  • Assign a driver or reschedule the slot from the same screen
See the picker app

Last mile

Driver routing that ends in a cash number that matches

The delivery-agent app gives drivers their run, live GPS and distance, the ability to switch an order to COD or card-on-delivery at the door, and an end-of-shift cash reconciliation against the shop ledger — so the manager is not chasing numbers at close.

  • Live GPS routing and distance per run
  • Switch to COD or card-on-delivery at the door
  • End-of-shift cash reconciliation against the ledger
  • Pickup stores per location for customers who would rather collect
“The picker, the driver and the storefront finally agree with each other. We stopped reconciling three tools by hand every night.”
Operations lead · Express grocery operator live on Quick Commerce
60 min
configurable express window
800+
active stores
4
apps on one system

vs stitching this together from three tools

A storefront, a third-party dispatch app and a separate cash app can run a dark store — at the cost of three subscriptions, three logins and a status that disagrees between them.

  • Picker and driver status on one order

    Quick Commerce
    Yes
    Storefront + dispatch app + cash app
    No

  • Substitution approval from the customer's phone

    Quick Commerce
    Yes
    Storefront + dispatch app + cash app
    rarely

  • Cash reconciliation against the shop ledger

    Quick Commerce
    Yes
    Storefront + dispatch app + cash app
    manual

  • Monthly tool subscriptions

    Quick Commerce
    1
    Storefront + dispatch app + cash app
    3+

  • Branded customer app

    Quick Commerce
    add-on
    Storefront + dispatch app + cash app
    No

Integrations

Payments and delivery your dark store actually uses

GCC-heavy payment rails and a third-party courier option for overflow runs.

  • Telr

    hosted card checkout

  • Tap

    GCC card acquiring

  • MyFatoorah

    multi-gateway checkout

  • MealShift

    third-party delivery overflow

  • Firebase

    push to picker and driver apps

FAQ

Frequently asked questions

Can we run express and scheduled delivery at the same time?
Yes. Express is a per-order toggle on top of the normal slot system, with its own charge and cut-off times, so a customer can choose either at checkout.
What happens when a picker finds an item out of stock?
They mark it short or out of stock in the picker app, then offer a recommended, related or any-product substitute, which the customer approves or rejects from their phone before packing continues.
How does cash-on-delivery get reconciled?
The delivery app logs every collection and lets a manager collect-from-agent at end of shift; the shop ledger and wallet settlement close the loop without a spreadsheet.
Do drivers need their own separate app subscription?
No. The delivery app is part of the platform from the Growth plan upwards, on iOS and Android, with no per-driver charge however many drivers you run.
Can we change delivery slot capacity by weekday?
Yes — slot groups can be set per weekday or per specific date, with a default group and a lead time before which an order must be placed.
Can a customer or picker modify an order after it is placed?
Yes, within a configurable window and with permission gates on price changes and adding products — every modification goes through a preview-then-confirm step, with an optional customer approval push.

Other solutions

Run your dark store on one system, tonight

Storefront, slots, picker and driver — live in a day.

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No card required · Live in a day · Support in Arabic and English

Quick commerce software — dark stores & 60-min delivery | Quick Commerce