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Quick Commerce

Delivery & fulfilmentFrom Growth

Picker app for grocery and supermarket fulfilment

The picker app queues every order for the floor, lets staff scan a barcode to pick an item, mark it picked, unpicked or out of stock, offer substitutes, and hand the order to a driver — all from a phone, without re-keying anything from the back office.

How it works

How it works

  1. 1

    Order lands in the queue

    A new order appears in the picker queue, sorted by slot and priority.

  2. 2

    Scan to pick

    Barcode scan-to-pick-all confirms each line item against the actual shelf stock.

  3. 3

    Handle exceptions

    Mark an item out of stock and offer a substitute from recommended, related or all products.

  4. 4

    Assign and dispatch

    Mark preparing, assign a delivery guy, and print the packing label.

Configuration

What you can configure

SettingWhat it does
Item statesPicked, unpicked or out of stock, recorded against the order line.
Barcode scan-to-pick-allScan every item in an order in sequence instead of tapping each line.
Cancel with reasonA required reason code when an order cannot be fulfilled.
Browse alternativesFind alternative and related products by category without leaving the app.
Push templatesEditable push-notification templates fire at each picking milestone.

FAQ

Frequently asked questions

Does the picker app work on a phone or does it need a handheld scanner?
It runs on a regular Android or iOS phone and scans barcodes with the camera — no dedicated hardware required, though paired barcode scanners work too.
What happens when an item is out of stock mid-pick?
The picker marks it out of stock and the app surfaces recommended, related or all-catalogue substitutes for the customer to approve before the order continues.
Can a picker also assign the delivery driver?
Yes, once an order is picked and packed the picker app can assign it directly to an available delivery guy without a back-office step.

Put this to work in your store today

Get started and turn this on for your store in minutes.

No card required · Live in a day · Support in Arabic and English

Picker app for grocery and supermarket fulfilment | Quick Commerce