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The biggest channel — WhatsApp · Powered by Libromi

A complete store, inside a WhatsApp chat

Powered by Libromi on the official WhatsApp Business API: customers browse the catalogue, build a cart and check out without ever leaving the chat, while broadcasts, abandoned-cart nudges and order updates keep them coming back.

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How it works

Selling on WhatsApp store

  1. 1

    Customer messages the shop

    A shopper starts a chat on your WhatsApp Business number, from an ad, a broadcast or the number on your storefront.

  2. 2

    Browse and build a cart

    The catalogue opens inside the chat. The customer picks items, adjusts quantities and builds a cart without switching apps.

  3. 3

    Checkout in the chat

    Delivery details and payment are confirmed inside WhatsApp, and the order lands in the same order pipeline as every other channel.

  4. 4

    Order updates and OTP

    Status messages, OTP for login or checkout, and — if the item runs out — an abandoned-cart nudge, all arrive as WhatsApp messages.

What syncs

One catalogue, always current

  • Products and categories, from the same catalogue as your storefront
  • Prices, including sale prices and per-customer pricing
  • Stock levels, so out-of-stock items do not get offered
  • Orders, straight into the same order pipeline as every other channel
  • Native WhatsApp catalogue sync alongside the in-chat store

Tracking & measurement

Order-status and OTP messages are transactional, sent through the WhatsApp Business API. Broadcast and segment campaigns are marketing messages and follow WhatsApp’s opt-in rules.

FAQ

Questions about WhatsApp store

Is this a chatbot, or a real checkout?
It is a real store: catalogue browsing, cart and checkout happen inside WhatsApp on the official Business API, with AI-assisted replies handling questions along the way — not a bot that just forwards a link.
Do I need my own WhatsApp Business API number?
This runs on Libromi’s WhatsApp Business API integration. Whether it is bundled, an add-on, or set up with your own Libromi account and number is confirmed with you during onboarding.
Does a WhatsApp order show up in the same place as a website order?
Yes. It lands in the same order pipeline, visible to the picker and delivery apps exactly like any other order — nothing is re-typed or handled separately.
Can I send a broadcast to customers who abandoned a cart?
Yes. Abandoned-cart nudges and segmented broadcast campaigns are part of the Libromi integration, on top of order-status messages and OTP delivery.

Other channels

Start selling on WhatsApp store

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No card required · Live in a day · Support in Arabic and English

WhatsApp store, powered by Libromi — sell inside the chat | Quick Commerce