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From the kitchen ticket to the till receipt

Kitchen tickets sorted by category, packing slips, and ESC-POS thermal receipts with around 30 configurable template fields — printing to Sunmi and iMin built-in printers, or any paired Bluetooth or USB printer. POS registers with shifts, X and Z reports and a cashier role are an add-on, priced per register, on every plan.

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KOT

A kitchen ticket sorted the way the kitchen works

A KOT groups items by category — grills before drinks, hot before cold — and carries a barcode so it can be scanned back against the order at handoff.

Items grouped and sorted by category on the ticket
A barcode on every KOT for scan-back at handoff
Prints the moment an order is accepted or auto-accepted
One ticket per station is possible where a kitchen has more than one printer

Packing

A packing slip that travels inside the bag

A packing slip lists every item and quantity inside the bag, so a driver or customer can check the order without opening every wrapper.

Full item list and quantities, printed per order
Distinct from the customer-facing receipt
Prints alongside the packing label at the end of picking
Useful for split deliveries and multi-bag orders

ESC-POS receipts

Around 30 fields, every one of them optional

The thermal receipt template covers logo, store details, TRN, item lines, tax breakdown, QR code and footer note — each field switched on or off per shop, not hardcoded.

Around 30 configurable template fields
Logo, store name, TRN and tax breakdown all optional
A QR code and a footer note can be switched on per shop
Prints to any ESC-POS-compatible thermal printer

Printer hardware

Whatever printer is already on the counter

Sunmi and iMin devices print through their built-in printer directly, and any other counter can pair a Bluetooth or USB ESC-POS printer, alongside a payment terminal for counter ordering.

Sunmi and iMin built-in printer support
Bluetooth and USB ESC-POS thermal printers
Payment terminals paired for counter checkout
Counter ordering flow for walk-in customers

Works with

Specification

Every detail, spelled out

Print documents

KOT: Category-sorted, with a barcode
Packing slip: Item list and quantities per bag
Thermal receipt: ESC-POS, ~30 configurable fields
Packing label: Order number, item count, slot, driver

Printer hardware

Built-in: Sunmi and iMin device printers
External: Bluetooth and USB ESC-POS printers
Payment: Physical payment terminals at the counter

Counter ordering

Walk-in orders: Taken directly at the counter, same order pipeline
POS registers: Registers on the same catalogue and stock as your online store, with shifts, X and Z reports and a cashier role. A per-register add-on on every plan

FAQ

Questions about POS & printing

How many fields can I configure on a receipt?

Around 30 — logo, store details, TRN, item lines, tax breakdown, QR code and footer note among them.

Do I need a specific printer brand?

No. Sunmi and iMin devices print through their built-in printer, and any other counter can pair a Bluetooth or USB ESC-POS printer.

Is the kitchen ticket sorted by category?

Yes, items group by category on the KOT and it carries a barcode for scan-back at handoff.

Can I take walk-in orders from the counter?

Yes, counter ordering writes into the same order pipeline as every other channel.

Do you support payment terminals at the counter?

Yes, physical payment terminals pair alongside the printer for in-person checkout.

Is there a full POS with registers and shifts?

Yes. POS registers run on the same catalogue and stock as your online store, with shifts, X and Z reports and a cashier role. It is an add-on priced per register, on every plan, and works alongside kitchen tickets, packing slips and ESC-POS receipt printing.

Print a real receipt on your own hardware

Tell us your printer and terminal model — we will confirm compatibility.

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No card required · Live in a day · Support in Arabic and English