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Quick Commerce

Delivery & fulfilment

Kitchen order ticket (KOT) printing for restaurants

Kitchen order tickets sort by category and reference each item’s barcode, print alongside packing slips and ESC/POS thermal receipts with roughly 30 configurable template fields, to Sunmi and iMin built-in printers or any paired Bluetooth or USB thermal printer.

How it works

How it works

  1. 1

    Order confirms

    A new order triggers a kitchen ticket automatically.

  2. 2

    Sorted by category

    Items group by kitchen station so the right station sees the right items.

  3. 3

    Print to hardware

    Sunmi and iMin built-in printers, or any Bluetooth/USB ESC-POS printer.

  4. 4

    Pack and label

    A packing slip prints alongside the ticket for handoff to delivery.

Configuration

What you can configure

SettingWhat it does
Category sortingItems group onto the ticket by kitchen station.
Template fieldsAround 30 configurable fields on the ESC/POS receipt template.
Printer hardwareSunmi, iMin, or any paired Bluetooth or USB ESC-POS printer.
Packing slipsA separate slip printed alongside the kitchen ticket.

FAQ

Frequently asked questions

What printer hardware does KOT printing support?
Built-in Sunmi and iMin printers are supported directly, alongside any Bluetooth or USB ESC-POS thermal printer already in a kitchen.
Can the kitchen ticket layout be customised?
Yes, the ESC/POS template carries around 30 configurable fields covering what prints and how it is laid out.
Do add-ons and modifiers show up on the KOT?
Yes, add-ons print alongside the base item on the ticket so kitchen staff see the full customisation, not just the product name.
Does a kitchen with multiple stations get one ticket or several?
Category sorting groups items onto the ticket by station, so a grill item and a drinks item from the same order can print in the right place without the kitchen sorting a single mixed slip by hand.

Put this to work in your store today

Get started and turn this on for your store in minutes.

No card required · Live in a day · Support in Arabic and English

Kitchen order ticket (KOT) printing for restaurants | Quick Commerce