Checkout & paymentsFrom Growth
Abandoned cart recovery for online stores
Abandoned-cart recovery is built on the storefront’s checkout-session tracking. It is live today through WhatsApp nudges on the Libromi integration, with on-site email and push recovery shipping as that checkout-session capability completes — ask your onboarding contact for current coverage.
Cart reminder
- You left 3 items behindvia WhatsApp
- Complete your orderAED 142 total
How it works
How it works
- 1
A session starts
Checkout-session tracking begins once a shopper enters the checkout flow.
- 2
The cart is left
The shopper leaves without completing payment.
- 3
A WhatsApp nudge sends
Live today via the Libromi WhatsApp integration for connected stores.
- 4
On-site recovery expands
Email and push recovery ship as the checkout-session capability rolls out.
Configuration
What you can configure
| Setting | What it does |
|---|---|
| Checkout-session tracking | The underlying capability abandoned-cart recovery is built on. |
| WhatsApp nudges | Live today through the Libromi WhatsApp integration. |
| On-site channels | Email and push recovery shipping alongside checkout-session completion. |
FAQ
Frequently asked questions
Is abandoned-cart recovery available today?
WhatsApp abandoned-cart nudges are live today through the Libromi integration. On-site email and push recovery ship as the underlying checkout-session capability completes — check current status with your onboarding contact.
Does WhatsApp recovery need the customer to opt in?
It runs on the official WhatsApp Business API through Libromi, which follows WhatsApp’s own messaging and opt-in rules for commerce notifications.
What data does checkout-session tracking use?
It follows the shopper’s progress through checkout — cart contents, contact details entered and the step reached — to know when and what to recover.
Does a guest checkout without an account still get recovered?
It can, as long as a phone number or e-mail was captured before the shopper dropped off — checkout-session tracking works off the contact details entered so far, not a registered account.
Put this to work in your store today
Get started and turn this on for your store in minutes.
No card required · Live in a day · Support in Arabic and English