Marketing & loyaltyEvery plan
Product reviews with photos and review requests
Product reviews let customers rate and review what they bought, right on the product page. Text reviews work on every plan; photo reviews and automatic review-request emails come with Growth. A review policy decides whether a review goes live at once or waits for your approval, and the shop switches reviews on when it is ready.
Customer reviews
Hydrating serum★ 4.8 · 126
Wireless headphonesPhoto review
Oud fragranceAwaiting approval- Review request sentOrder #7314
How it works
How it works
- 1
Switch reviews on
Reviews are off until you turn them on in the shop settings.
- 2
Pick a review policy
Publish reviews straight away, or hold each one until a staff member approves it.
- 3
Customers write a review
A rating and a few lines on the product page, with photos on Growth and above.
- 4
Ask at the right moment
From Growth, an email asks each customer to review what they ordered, without anyone sending it by hand.
- 5
Moderate from the panel
Approve or hide reviews from the shop panel as they come in.
Configuration
What you can configure
| Setting | What it does |
|---|---|
| Reviews | On or off per shop. Off by default. |
| Review policy | Publish at once, or hold every review for approval first. |
| Photo reviews | Customers attach photos to a review. From the Growth plan. |
| Review-request emails | An automatic email asks the customer to review their order. From the Growth plan. |
| Where reviews show | The product page of the online store. The customer apps are not updated for reviews yet. |
FAQ
Frequently asked questions
Which plan includes product reviews?
Can I check reviews before they appear?
Are reviews switched on for every store?
Can customers add photos to a review?
Does this work in the mobile apps too?
Put this to work in your store today
Get started and turn this on for your store in minutes.
No card required · Live in a day · Support in Arabic and English