Delivery & fulfilment
Third-party delivery fleets via MealShift
A shop without enough drivers of its own can hand a delivery to a third-party fleet through the MealShift integration — the order stays on the same pipeline and status timeline, mixed freely with runs your own delivery-agent app handles.
yourstore.com
Assign delivery
- Own driver — OmarOn shift
- MealShift fleetConnected
- Order #6042 → MealShiftRouted
How it works
How it works
- 1
Connect MealShift
Enable the third-party delivery integration for the shop.
- 2
Hand off the order
A ready order can be routed to the third-party fleet instead of an own-driver assignment.
- 3
Status updates flow back
The order’s status timeline updates the same way it would with an in-house driver.
- 4
Mix fleets on one pipeline
Own drivers and third-party runs sit in the same order pipeline, not two separate systems.
Configuration
What you can configure
| Setting | What it does |
|---|---|
| MealShift integration | Third-party fleet connection for shops without enough own drivers. |
| Delivery mode per order | Route an individual order to an own driver or the third-party fleet. |
| Shared status timeline | Third-party runs update the same order status the customer already tracks. |
FAQ
Frequently asked questions
Do third-party deliveries show up differently to the customer?
No, the order moves through the same status timeline and tracking link a customer sees for an in-house delivery.
Can I use my own drivers and a third-party fleet at the same time?
Yes, own drivers and MealShift runs sit on the same order pipeline, so a shop can route each order to whichever fleet has capacity.
What is MealShift?
It is the third-party delivery-fleet integration a shop connects to when it needs extra drivers beyond its own delivery-agent app roster.
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