Storefront
OTP login for online stores
Customers sign in with a one-time code sent by SMS, WhatsApp or e-mail — no password to forget — alongside Google login and traditional password login, so a shop can offer whichever combination fits its market.
Enter the code
- Sent via WhatsApp+971 5• ••• ••12
- 4 8 2 1Expires in 60s
How it works
How it works
- 1
Enter phone or e-mail
The customer provides a contact point instead of creating a password.
- 2
Choose the channel
The OTP is delivered by SMS, WhatsApp or e-mail, per shop configuration.
- 3
Enter the code
A short numeric code confirms identity and signs the customer in.
Configuration
What you can configure
| Setting | What it does |
|---|---|
| OTP channels | SMS, WhatsApp or e-mail, configurable per shop. |
| Google login | A one-tap alternative alongside OTP. |
| Password login | Traditional email-and-password sign-in, still available. |
| SMS gateways | MSG91, Twilio, XpressSMS or Brandmaster, with secondary-gateway failover. |
FAQ
Frequently asked questions
What happens if the SMS gateway fails to deliver an OTP?
A secondary SMS gateway can be configured as failover, and WhatsApp or e-mail OTP remain available as alternative channels.
Can customers use Google login instead of OTP?
Yes, Google login sits alongside OTP and password login as one of the sign-in options a shop can enable.
Is WhatsApp OTP the same as the WhatsApp store?
No — WhatsApp OTP is one delivery channel for a login code; the WhatsApp store is a full catalogue-and-checkout experience inside the chat, powered by Libromi.
Can a shop force OTP even for customers who set a password?
Password login and OTP login sit side by side as shop-level options rather than a forced upgrade path, so a shop chooses which methods to expose and a returning customer can still use whichever they set up first.
Put this to work in your store today
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